Chatnels

Features Chatnels

Chatnels is a community chat platform for modern service teams.
Create thriving communities with your clients using a simple, all-in-one solution.
CHAT - Stay in the loop for all messages with shared inboxes and seamless chat transfers- Engage with users through multiple touchpoints- Centralize your inbound and outbound messages in one placeAUTOMATE- Create frictionless chat experiences with customizable, rule-based chatbots- Stay responsive 24/7 with customized automated messages and auto-attendants - Standardize recurring communication tasks to engage in more complex conversationsENGAGE - Broadcast service updates in real-time- Build and nurture communities with feeds and comments - Contribute relevant information in a safe and secure environmentDownload the Chatnels app to access the full experience on the go — manage your inbound and outbound messages, collaborate with your service teams, and stay connected anywhere, anytime.